ByTheBB started with two best friends with a love for hair&beauty, and a goal to make styling simple for everyone not just the salon.Over the next few years, we want to grow into a full range for hair and beauty, everyday hair and beauty products that anyone can use. Easy, inclusive and made to feel good.We have no return address as we don’t offer refunds, only unless a person has had a reaction to our products and is certified by a doctor, and if so we deal with it personally ourselves. We offer patch testing but our products are vegan friendly with high quality ingredients.

Delivery Times

All delivery lead times are counted from the day of dispatch.

Standard Delivery Times (An Post):

Republic of Ireland & N.I: 2-3 working days

UK (excluding N.I): 3-7 working days

Europe: 4-7 working days

USA & Canada: 6-10 working days

Rest of the world: 8-12 working days 

Shipping Costs

Ireland (including N.I): €4.99 Flat Rate Shipping

UK & Rest of the world: €9.99 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lashdolls99@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.