From affordable pick me ups like minimalist Jewellery pieces to Journals that support self- care and emotional well-being or finding a gift for a simple gift for a friend, everything here is designed to help you feel more connected to yourself, to your values, and to your sense of peace. Thank you for being here. Whether you’re healing, creating, or simply looking for something that feels like you, I hope you find a little light in what I’ve created.

As an online store in Ireland operating offering shipping services with DPD and an post locally and various shipping companies internationally, here's an outline for your shipping policy:

1. **Shipping Regions**:

We ship both locally and internationally. Our local shipping covers all areas within Ireland, while our international shipping includes multiple regions across the globe.

2. **Shipping Methods and Carriers**:

For local deliveries within Ireland, we partner with DPD and An Post to ensure reliable and efficient shipping. Internationally, we work with various trusted shipping companies to offer you the best options for your location.

3. **Processing Time**:

Orders are usually processed within 1-5  business days after payment confirmation. We strive to dispatch your products as quickly as possible.

4. **Shipping Time**:

The shipping time may vary depending on your location and the chosen shipping method. Estimated delivery times for both local and international shipments will be provided during the checkout process.

5. **Shipping Costs**:

Shipping costs will be calculated based on your location and the weight/dimensions of your order. You can view the shipping charges at checkout before finalizing your purchase.

6. **Order Tracking**:

We provide order tracking for all shipments, allowing you to monitor your package's progress until it reaches your doorstep.

7. **Customs and Duties (for international orders)**:

Customers outside of Ireland may be subject to customs duties and import taxes imposed by their country's regulations. Please note that these fees are the responsibility of the recipient and not included in the product or shipping costs.

8. **Lost or Damaged Shipments**:

In the rare event of a lost or damaged shipment, please contact our customer support team within 5  days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

9. **Shipping Restrictions**:

Certain products may have shipping restrictions due to legal or logistical reasons. If any restrictions apply to your order, we will notify you during the checkout process.

10. **Address Accuracy**:

Please ensure that you provide accurate shipping information during checkout. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

11. **Shipping Updates**:

We will keep you informed about your order status and any shipping updates via email or through your account on our website.

Return and Refund Policy

Thank you for shopping at Minimal Designz. We strive to provide you with the best online shopping experience and ensure your satisfaction with our products. However, we understand that there may be instances where a return or exchange is necessary. This Return Policy outlines our guidelines and procedures for returns, exchanges, and refunds. By making a purchase on our website, you agree to the terms mentioned below.

1. Eligibility for Returns/Exchanges:

• Products eligible for return/exchange must be unused, undamaged, and in their original packaging.
• Custom-made or personalized products are not eligible for return/exchange unless they are defective or damaged upon receipt.
• Non-returnable items: Gift cards, downloadable software, and certain health and personal care items.

2.Initiation of Return/Exchange:

• To initiate a return or exchange, you must contact our customer support team within 14 days from the date of delivery.
• Please provide your order number, reason for return/exchange, and any supporting evidence (such as photographs for damaged products) when contacting us.

1. Return/Exchange Process:

• Once your return/exchange request is approved, we will provide you with a return merchandise authorization (RMA) number and further instructions.
• You are responsible for shipping the cost of return shipping, unless the product is defective or not as described. We advise using a trackable shipping method to ensure its safe return.
• The product must reach us within 30 days from the date the RMA number was issued.

4.Refund/Exchange Resolution:

• Upon receipt and inspection of the returned product, we will determine its eligibility for a refund or exchange.
• If the return/exchange is approved, we will issue a refund to the original payment method within 5 business days or initiate the exchange process, as per your request.
• In case of a refund, please note that shipping charges, if any, are non-refundable.
• For exchanges, any price difference between the returned item and the desired replacement will be charged/refunded accordingly.

5.Damaged or Defective Products:

• In the event that you receive a damaged or defective product, please contact our customer support team immediately.
• We may request further details of the damage or defect, such as photographs or a detailed description, to facilitate the return/exchange process.
• If the damage/defect is confirmed, we will provide you with instructions for returning the product, and a replacement will be sent to you at no additional cost.

6.Cancellation Policy:

• If you wish to cancel an order, please contact our customer support team as soon as possible.
• If the order has not been shipped, we will cancel the order and issue a refund.
• If the order has already been shipped, you will need to initiate a return as outlined in this Return Policy.

7.Limitations:

• Minimal Designz reserves the right to refuse returns/exchanges that do not meet the eligibility criteria mentioned in this policy.
• We are not responsible for items damaged or lost during return shipping. Please ensure proper packaging and use a reliable shipping service.

1. Changes to the Return Policy:

• Minimal Designz may update or modify this Return Policy from time to time.
• Any changes will be effective immediately upon posting the revised policy on our website.

This Return Policy does not affect your statutory rights under Irish Consumer Law.

If you have any questions or need further clarification regarding our Return Policy, please contact our customer support team. Thank you for choosing Minimal Designz!