When anxiety gets loud, we make space for calm.

We’re not experts, just a safe & soft space
to land when everything feels overwhelming.

We’re anxious too, and here to remind you that anxious thoughts aren’t a weakness & they don’t define us.

We offer stylish products that celebrate anxiety softly, community events that feel safe & inviting,
and an online space filled with relatable content
for when you need an escape from your thoughts.

We’re creating a space where the anxious minds are always welcome.

Join The Society. Celebrate Your Anxiety.

Shipping time : 5-7 working days, tracked shipping E6.50

Return and Refund Policy

Thank you for shopping at Minimal Designz. We strive to provide you with the best online shopping experience and ensure your satisfaction with our products. However, we understand that there may be instances where a return or exchange is necessary. This Return Policy outlines our guidelines and procedures for returns, exchanges, and refunds. By making a purchase on our website, you agree to the terms mentioned below.

1. Eligibility for Returns/Exchanges:

• Products eligible for return/exchange must be unused, undamaged, and in their original packaging.
• Custom-made or personalized products are not eligible for return/exchange unless they are defective or damaged upon receipt.
• Non-returnable items: Gift cards, downloadable software, and certain health and personal care items.

2.Initiation of Return/Exchange:

• To initiate a return or exchange, you must contact our customer support team within 14 days from the date of delivery.
• Please provide your order number, reason for return/exchange, and any supporting evidence (such as photographs for damaged products) when contacting us.

1. Return/Exchange Process:

• Once your return/exchange request is approved, we will provide you with a return merchandise authorization (RMA) number and further instructions.
• You are responsible for shipping the cost of return shipping, unless the product is defective or not as described. We advise using a trackable shipping method to ensure its safe return.
• The product must reach us within 30 days from the date the RMA number was issued.

4.Refund/Exchange Resolution:

• Upon receipt and inspection of the returned product, we will determine its eligibility for a refund or exchange.
• If the return/exchange is approved, we will issue a refund to the original payment method within 5 business days or initiate the exchange process, as per your request.
• In case of a refund, please note that shipping charges, if any, are non-refundable.
• For exchanges, any price difference between the returned item and the desired replacement will be charged/refunded accordingly.

5.Damaged or Defective Products:

• In the event that you receive a damaged or defective product, please contact our customer support team immediately.
• We may request further details of the damage or defect, such as photographs or a detailed description, to facilitate the return/exchange process.
• If the damage/defect is confirmed, we will provide you with instructions for returning the product, and a replacement will be sent to you at no additional cost.

6.Cancellation Policy:

• If you wish to cancel an order, please contact our customer support team as soon as possible.
• If the order has not been shipped, we will cancel the order and issue a refund.
• If the order has already been shipped, you will need to initiate a return as outlined in this Return Policy.

7.Limitations:

• Minimal Designz reserves the right to refuse returns/exchanges that do not meet the eligibility criteria mentioned in this policy.
• We are not responsible for items damaged or lost during return shipping. Please ensure proper packaging and use a reliable shipping service.

1. Changes to the Return Policy:

• Minimal Designz may update or modify this Return Policy from time to time.
• Any changes will be effective immediately upon posting the revised policy on our website.

This Return Policy does not affect your statutory rights under Irish Consumer Law.

If you have any questions or need further clarification regarding our Return Policy, please contact our customer support team. Thank you for choosing Minimal Designz!